Frequently asked questions
Frequently asked questions
Embedded Files
What file formats do you accept for dental CAD designs?
What file formats do you accept for dental CAD designs?
We accept standard STL, PLY, and OBJ files from intraoral scanners or impression scans for restorations, splints, surgical guides, and diagnostic wax-ups. This ensures seamless integration with popular software like 3Shape, exocad, or Medit for precise 3D modeling.
What is your typical turnaround time?
What is your typical turnaround time?
Standard turnaround is 24-48 hours for most cases like bleaching trays or wax-ups, with rush options under 12 hours available. Complex projects such as full-arch restorations may take 48-72 hours to maintain high accuracy and low remake rates.
What is the process for submitting a case?
What is the process for submitting a case?
Upload your STL scan files via our secure portal, provide case notes (e.g., prep details or aesthetics), and receive a preview for approval before final STL delivery—simple and streamlined for labs worldwide.
Do you offer revisions or adjustments to designs?
Do you offer revisions or adjustments to designs?
Yes, we provide one free revision per case for tweaks like occlusion or aesthetics on wax-ups, trays, or restorations, with additional changes available quickly upon request to ensure perfect fit and satisfaction. .
How much does a dental CAD design cost?
How much does a dental CAD design cost?
Pricing is competitive and quoted in sterling pounds (£), starting lower for simple designs and scaling based on complexity of the job. Volume discounts apply for labs or clinics with higher case loads, with no setup fees—contact us for a personalized quote .
Do you offer discounts for new clients?
Do you offer discounts for new clients?
Yes, we provide introductory discounts for first-time clients on designs like diagnostic wax-ups,crowns and bridges , bleaching trays,implant work to help you experience our precision and speed with lower risk—contact us to learn about current offers in sterling pounds (£).
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